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Phone: +44 7404632243
Email: ecommnestltd@gmail.com
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Refund & Returns Policy

Refund & Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, please review our policy below.

Returns

You may return most items within 30 days of delivery for a full refund, provided the item is unused, in its original condition, and in original packaging.

Non-Returnable Items

Items that have been installed, damaged due to incorrect installation, or are missing original packaging cannot be returned.

How to Return

To initiate a return, please contact us via our Contact page with your order number and reason for return. We will provide return instructions within 3 business days.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 30 business days to your original payment method.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately with photos and your order number. We will arrange a replacement or full refund at no extra cost.

For any questions, please visit our Contact page.

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